e-HealthExpert.org - Primum non nocere

Choosing the best manual to help someone else on the difficult journey of setting up an Healthcare Information System / Hospital Information / HIS is, by itself, no simple endeavor. But, if we had to pick a single book on the subject, it would certainly be the World Health Organization's time proven manual:

Setting up Healthcare Services Information Systems: A Guide for Requirement Analysis, Application Specification, and Procurement, ISBN 9275122660, edited in 1999 by PAHO (Pan American Health Organization) - a branch of the World Health Organization (WHO).

This manual was assembled from the contributions of dozens of knowledgeable and experienced collaborators and according to its editors:

"This book discusses the implementation of information systems and the application of information technology in terms of the requirements in health care services, and provides a comprehensive review of information systems and information technology solutions."

"contains practical guidelines and suggestions to be used by healthcare and systems professionals when embarking in the initial stages of planning and developing healthcare services information systems and information technology (IS&T) applications."

From the manual:

• "A successful implementation is one that promotes and supports the institution's ability to execute its plans and meet its goals."
• "Organizations are discovering that successful information systems implementation in the health services institution requires a firm understanding of the organization's overall strategic plan."
• "A health services information system has the purpose of improving the overall performance of the institution."
• "The system being implemented must be recognized as a strategic tool and corporate asset that represents an investment in the organization's viability. "
• "A technology that is appropriate to an advanced, sophisticated user such as a large teaching institution in an urban area may not be appropriate for an emerging health services organization in a rural setting."
• "The social and economic context must always be considered along with issues related to availability of resources and personnel, health information infrastructure, sustainability and continuity of the decisions, and appropriate flow of financial resources."

We couldn't agree more.